Part of the family
“We have worked together with Starlinger for twenty years now. Since then we have got a lot of support from them regarding machines, technical assistance, and simply all we need for the Syrian and European market. Today we are one of the biggest companies in the Middle East and looking forward to producing one hundred million bags a year some day. Markets are changing and so are we. Starlinger helps us with our development. At least every two years we buy new projects from Starlinger. Last year we bought a complete project for AD*STAR® bags. Now we would like to increase our capacity. After sale service is very important for us. At Starlinger we know everyone from face to face. They do not treat you as a customer, but as a member of the family. It´s a very close and loyal relationship. Personally I already feel as part of Starlinger.” Wasim Al-Ekhwan, Industrial Sector Manager, Al-Matin Group (Syria)
“NORSAC is the oldest sack weaving plant in South America. At the time of its founding in 1967, it was the most modern circular weaving plant in the world. In 1992, when I took over the company, it was in need of improvement, technically and financially. Only 5% of our machines were from Starlinger then; now, more than 90% are. Starlinger always believed in us and paid us special attention even in the difficult times. In the meantime we have bought 60 circular looms from Starlinger, a tape extrusion line, coating line and more. My first meeting with Starlinger was love at first sight. Now we have a well-functioning life partnership.” Victor Andres Garcia Belaunde, President of NORSAC, Member of Parliament and party leader (Peru)
“When I first got in contact with Starlinger twenty-one years ago, I instantly realised that this is a different company with different machines. Starlinger is not the kind of company which is only trying to sell. They really take care about their customers by helping them to get the highest possible efficiency. If you have any problems it is very easy to get in touch with them and find people who sort everything out for you. We once had problems with our looms. They did not only send a technician to assemble the looms, but also a specialist in extrusion, helping us to get better tape quality. They always have the whole process in mind and are far ahead in terms of technology.” Ricardo Vivolo, Director Grupo Embrasa, Matáo (Brazil)
starlinger.com > Company > Success Stories